Getting started on HeyNearby


Logging into your account on web:

1. Visit web.heynearby.com to access account sign in.
2. Enter the email address you used to sign up for your personal (administrator) account.
3. Enter your password. (If you forgot your password, you can reset it here.)
4. Choose the account you want to access. Select the account you would like to log in to. Selecting your merchant account will open up your Merchant web portal, while selecting your personal account will log you in to your customer portal.


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Logging into your account on mobile:

1. Open HeyNearby on your iPhone or Android device.
2. Enter the email address you used to sign up for your personal (administrator) account.
3. Enter your password.
4. Choose the account you want to access. Select the account you would like to log in to. Selecting your merchant account will open up your Merchant portal, while selecting your personal account will log you in to your customer portal.


Looking for more information? Check out our general FAQ or explore our hints and tips on the official HeyNearby blog.